Shipping Policy

Effective Date: June 2026

Thank you for shopping with Caswud Interio. We are committed to delivering your wooden platters and décor products safely and on time.

1. Order Processing Time

• Orders are usually processed within 1–3 business days after payment confirmation.

• Customized or bulk orders may require additional processing time.

• Orders are not processed on Sundays or public holidays.

2. Shipping Timeline

Estimated delivery timelines:

• Haryana & Nearby States: 2–5 business days

• Rest of India: 4–8 business days

Delivery timelines may vary depending on:

• Customer location

• Courier availability

• Weather or unforeseen circumstances

3. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.

• Free shipping offers may be available on selected products or order values.

4. Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (if available).

5. Delayed Deliveries

While we aim for timely delivery, Caswud Interio is not responsible for delays caused by:

• Courier partners

• Natural disasters

• Government restrictions

• Incorrect shipping information provided by customers

6. Damaged Packages

If your package arrives damaged:

• Please record an unboxing video

• Contact us within 48 hours of delivery

• Share clear images/videos of the damaged product and packaging

Without proper proof, claims may not be accepted.

7. Incorrect Address

Customers are responsible for providing accurate shipping details.

Caswud Interio will not be responsible for delivery issues caused by incorrect or incomplete addresses.

8. International Shipping

Currently, we may or may not offer international shipping. Please contact us before placing international orders.

9. Contact Us

For shipping-related queries, contact us:

Caswud Interio
588/9, Sanoli Road, Near Bheem Goda Mandir,
Panipat, Haryana – 132103, India

Email: caswudinterio@gmail.com

Website: www.caswudinterio.com